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Home/The 57-point cleaning audit

The 57-point cleaning audit

Every JPSK account, every visit, is checked against the same 57 checkpoints before the crew leaves the building. Here is the whole form — and you can download it.

WHY IT EXISTS

A pass is only a pass if it would survive your own walk-through.

Our standard is a white glove and a phone flashlight — not a supervisor's memory the next morning. Each checkpoint is marked pass or fail as the crew works, zone by zone, so nothing is scored from a walk-through after the fact. “Mostly done” is a fail.

Who audits, and how often.

01

Crew leader

Every visit. Completes the full 57-point audit zone by zone before leaving the facility, and submits the time-stamped digital log.

02

Operations Manager

Weekly. Scores an unannounced formal audit on a live account — not a scheduled one.

03

Account review

Monthly. The account file is reviewed: scores, failed points, corrective actions and consumable usage.

How the audit is scored.

Every audit produces a score out of 57. The score decides what happens next — and the crew does not decide it alone.

55 – 57

GREEN — Standard met

Log submitted, signed off, crew proceeds to the next account.

50 – 54

YELLOW — Correct within 24 hours

The crew returns to fix the failed points at the next visit, or the same night if the area is client-facing. A supervisor re-checks the failed points within 24 hours and countersigns.

0 – 49

RED — Failed audit

The crew leader phones the Operations Manager from site before leaving. A corrective-action plan is opened, failed zones are re-audited by the Operations Manager within 48 hours, and the client is notified if their space was affected.

The seven zones.

7 zones, 57 checkpoints. Open any zone to read its checkpoints and the standard each one must meet.

A

Restrooms

10 points · 1–10
  1. 1Toilets & urinals disinfected inside, outside, hinges & basezero stains or scale
  2. 2Sinks, faucets & countertops disinfected, polished, dry
  3. 3Mirrors & chrome streak-free
  4. 4Restroom floors mopped with disinfectant, dry, no odor
  5. 5Grout lines, fixture edges & behind-toilet zones free of buildup
  6. 6Trash removed, can exterior wiped, new liner fitted
  7. 7Toilet paper, paper towels, soap & seat covers restocked to par level
  8. 8All dispensers wiped, full and functioningno jams
  9. 9Odor control confirmedno urine or sour smell; urinal screens in place
  10. 10Stalls, partitions, walls & door hardware spot-cleaned and disinfected
B

Break room / kitchen

8 points · 11–18
  1. 11Countertops & tables disinfected, crumbs removed
  2. 12Sink degreased, draining clear, no standing water or odor
  3. 13Microwave inside & out; fridge, coffee maker & appliance exteriors wiped
  4. 14Refrigerator handle/sides sanitized; expired-food note logged for client
  5. 15Cabinet fronts, pulls & switches spot-cleaned
  6. 16Floors swept then moppedzero sticky or greasy spots
  7. 17Trash & recycling emptied per client sort policy, new liners fitted
  8. 18Dish area dry and clearno dishes left unless client policy says otherwise
C

Offices & workstations

10 points · 19–28
  1. 19Desks dusted with the clear-of-papers methodpapers and items never moved
  2. 20Phones, keyboards & high-touch items disinfectedonly where client-authorized
  3. 21Chairs, arms & task-light surfaces dusted
  4. 22Credenzas, shelves & ledges dusted edge-to-edge
  5. 23Window sills & accessible blinds spot-dusted
  6. 24Baseboards & corners spot-cleaned, no dust lines
  7. 25Doors, frames & handles disinfected on both sides
  8. 26Interior glass & partitions spot-free
  9. 27Cobwebs removed up to 6 feet throughout
  10. 28Client property respectednothing rearranged, shifted or missing
D

Lobby, entry & common areas

8 points · 29–36
  1. 29Entry glass doors spot- and streak-free, handles polished
  2. 30Entry mats vacuumed, edges lying flat, no trip hazard
  3. 31Reception counter dusted, sanitized, clutter-free per client layout
  4. 32Hard floors dust-mopped then damp-mopped, full coverage
  5. 33Carpets vacuumed with HEPA unitslanes overlapping, edges visibly clean
  6. 34Furniture dusted and squared to the client's floor plan
  7. 35Elevator buttons, rails & stair handrails disinfected
  8. 36Signage & décor dusted; in-scope plants wiped and watered
E

Floors & waste

7 points · 37–43
  1. 37Every wastebasket facility-wide emptied, liner replaced, none overfull
  2. 38Waste hauled to the designated dumpster areano drips or leaks en route
  3. 39Recycling sorted exactly per client policy
  4. 40Hard-floor mopping completeno skipped patches, swirl marks or dirty-water film
  5. 41Carpet vacuuming completecorners edged, under-desk areas covered
  6. 42Visible carpet spots treated and logged
  7. 43Wet-floor signs used during mopping; every floor bone-dry before the crew exits
F

Supplies & equipment

7 points · 44–50
  1. 44Chemicals diluted to label spec; every spray bottle labeled
  2. 45Color-coded microfiber enforcedno cross-zone cloth reuse
  3. 46All equipment wiped down and returned to storage; vacuums emptied & filters checked
  4. 47Consumable stock restocked and usage logged for auto-replenishment
  5. 48Janitor closet organized, dry, chemical storage compliant, no trip hazards
  6. 49Equipment faults logged before leaving sitenothing broken put back on the shelf
  7. 50Chemicals never left unattended in public or client areas
G

Security & close-down

7 points · 51–57
  1. 51All doors locked/secured exactly per the client close-down sheet
  2. 52Lights, thermostats & equipment set to client instructions
  3. 53Alarm armed per instructions; any fault reported to the Operations Manager immediately
  4. 54JPSK uniform and photo ID badge worn on site at all times
  5. 55No eating, smoking or personal phone use in client work areas
  6. 56Any incident, damage or client comment reported to the supervisor the same night
  7. 57Digital audit log submittedtime-stamped, photo-verified

Ground rules for every crew.

  • Audit as you clean, zone by zone — the crew does not walk the building twice. Each zone is completed, scored, then closed.
  • Any failed point is photo-verified with a time-stamped photo in the digital log before it is fixed. Two photos for RED scores.
  • A pass is only a pass if it would survive the client's own walk-through with a white glove and a phone flashlight. "Mostly done" is a fail.
  • A falsified audit is a termination offence. A missed checkpoint is fixable; a lie is not.
  • Client property is untouched except to clean around it. Anything moved goes back exactly as found; anything broken is reported the same night.
  • Colour code is law: red microfiber for restrooms, yellow for sinks and wash stations, green for kitchen and break room, blue for general areas. Cross-zone cloth reuse is an automatic yellow rating.
Escalation runs Crew Leader → Operations Manager → Owner. Any RED score, security issue or client complaint is phoned the same night — text and email are follow-up records, not notification. Every documented issue on the form carries a 24-hour response commitment.

Zone F of every audit checks soap, towels, liners and equipment. See the products & supplies program

TAKE IT WITH YOU

Download the audit form.

The same form our crew leaders complete each night — useful as a checklist for comparing any cleaning provider, including us.

Download the audit form
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