Tell us your opening hours, cleaning priorities, room types and access requirements.
A certificate of insurance naming your facility is available on request, and every clean is checked against the 57-point audit. Your scope is agreed in writing before service begins.
What insurance, workers' compensation and bonding do you carry?
We carry $2,000,000 general liability, $1,000,000 per-occurrence commercial auto and $1,000,000 umbrella coverage. We hold a current Florida workers’ compensation policy covering all employees (statutory limits per Florida Statute 440), plus a $100,000 janitorial services bond covering theft or dishonesty claims. Certificates of insurance naming your facility as additionally insured are issued within 24 hours of request — most clients receive them same day.
Do you provide a written scope of work?
Yes — every proposal includes a line-item scope of work: each task, its frequency (daily/weekly/monthly/quarterly), areas covered, and explicit exclusions. Nothing starts until you sign off on the scope, and any changes are made by a written addendum signed by both parties.
Are supplies, equipment and consumables included?
Yes — our standard monthly pricing includes all labor, equipment (backpack vacuums with HEPA filtration, auto scrubbers, microfiber systems), cleaning chemicals, trash liners, and restroom consumables (toilet paper, paper towels, hand soap, seat covers). We track inventory and restock automatically, so you never manage supplies.
What are the cancellation and issue-response terms?
We work on a month-to-month service agreement after an initial 90-day term — you can cancel with 30 days' written notice, with no cancellation fees or penalties. Any service issue reported by 2 PM gets same-day response; anything reported after that is resolved by the next business day. If we're ever late resolving a documented issue, that visit is free. We stand behind the work or we don't charge for it.
AI-generated illustration · not a client facility